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From326US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, 77580
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Diamond Junior Suite
Max:
5 persons
550 sq. feet 
Bed options:
2 King Size Beds
Shower
Coffee machine
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Luxury Queen Suite
Max:
5 persons
595 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Diamond Junior Suite
Max:
5 persons
550 sq. feet 
Bed options:
2 King Size Beds
Shower
Coffee machine
Check Prices
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Puerto Morelos 7.1 mi
Airports
Cancun (CUN) 10.2 mi
Isla Mujeres (ISJ) 27.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Adults only
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Snorkeling
  • Tennis court
  • Golf course
  • Pool tables
  • Yoga class
  • Sports trainer
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Children's play area
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, 77580
Map view
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Mexico, 77580
Restaurants
Armadillo
800 ft
Carretera Federal 307 Cancun-Playa del Carmen

Reviews and Ratings

Reviews from guests about their experience.
68%
loved their spa retreat and can’t wait to return.
Exceptional service
Delicious breakfast
Persistent room smell
Long wait times
6.8/10
Nice
Rooms
5.6
Location
5.0
Service
9.4
Dining
5.6
Guest reviews
6.8/10
based on 5 reviews
6.9
6.9/10 based on 95 reviews
Elizabeth
United States of America, February  2025
7.0/10

I had a mixed experience at this hotel. The rooms were of a good size, but there was an unpleasant smell throughout my stay, which I struggled to get resolved. The service was exceptional, with staff going above and beyond to assist. The dining experience was a bit of a letdown due to long wait times and a bustling atmosphere. Overall, the value for money was decent, but the issues with the room and dining left me wanting more.

Rooms
5.0
The room was a nice size, but a persistent smell made my stay uncomfortable. I reached out for help five times, but the issue wasn't resolved.
Service
10.0
The service was amazing! Staff members were extremely helpful and always went above and beyond to assist with my requests.
Location
Dining
6.0
Breakfast was delicious, but I found myself waiting over an hour, and the restaurant was unbearably busy which made the experience less enjoyable.
Facilities
Exceptional service
Persistent room smell
Johnny
United States of America, January  2025
6.2/10

My stay at the hotel had its highs and lows. The service was truly a standout, as the staff consistently went above and beyond to help. However, the rooms had an unpleasant smell that lingered throughout my visit, and I found it quite noisy due to the pool being right outside. The dining experience was also challenging with a busy atmosphere and longer wait times. Overall, there are some excellent features, but the issues with the room dampened the experience a bit.

Rooms
5.0
Unfortunately, my room had a persistent smell that never seemed to go away, and it was right in front of a really loud pool.
Service
10.0
The service was amazing, with staff who were extremely helpful and always willing to assist me with any requests.
Location
Dining
5.0
Breakfast was usually quite delicious, but over an hour wait can really test your patience, especially when the place is so busy.
Facilities
6.0
While the pool area was enjoyable, the noise level from it being close to my room was disruptive.
Bill
United States of America, January  2025
6.8/10

I had a mixed experience at the hotel. The rooms were spacious and clean but unfortunately had a persistent smell during my stay. While the service was exceptional and staff went above and beyond to assist me, the dining experience fell short due to long wait times for breakfast and busy conditions. Overall, the hotel had a great size but there were a few drawbacks that impacted my stay.

Rooms
7.0
The rooms were a nice size and kept clean, though I encountered a lingering smell throughout my stay.
Service
9.0
The staff was incredibly helpful, going above and beyond during my 5-day stay, especially around the pools and bars.
Location
Dining
5.0
Breakfast was usually delicious, but it was unbearably busy with waits over an hour.
Facilities
6.0
The hotel offered decent amenities, but the overall noise and crowding made it less enjoyable.
Andrew
United States of America, January  2025
7.0/10

I recently stayed at this hotel and found it to have an excellent atmosphere, with spacious rooms and friendly staff who went out of their way to assist. Unfortunately, I encountered a persistent smell in my room that I couldn't get resolved despite multiple requests for help during my stay. The breakfast service was incredibly slow at times, which detracted from the overall experience. Overall, it was a decent value for what I paid, but there are a few areas that could use improvement.

Rooms
6.0
My room was a really nice size but unfortunately had a persistent smell throughout my stay.
Service
9.0
The staff were extremely helpful and always went above and beyond to assist, which I really appreciated.
Location
Dining
5.0
Breakfast was usually delicious, but I often had to wait over an hour for it, making it uncomfortable during busy times.
Facilities
8.0
The facilities were well-maintained, especially the pool area, which I enjoyed during my stay.
Mark
United States of America, December  2024
7.6/10

I had a lovely stay at this spa hotel, but it wasn’t without its quirks. The ambiance was beautiful, but there were some issues with the room's smell, which took away from the experience. While the service from staff around the pools and bars was fantastic, the dining experience was a bit chaotic, especially during peak times. Overall, it felt like a good value for a relaxing getaway, but some areas could use improvement.

Rooms
6.0
My room was beautiful but had an unpleasant smell throughout my stay. I contacted the staff for assistance multiple times, which didn’t resolve the issue.
Service
9.0
The service was exceptional, especially around the pools and bars. The staff were incredibly helpful and always went above and beyond.
Location
Dining
7.0
Dining was pretty busy and it took over an hour to get breakfast, but the food was usually delicious, including a fun make-your-own pancake machine.
Facilities
8.0
The hotel had beautiful facilities, especially the pool area, but it was located right in front of a loud pool, which could be distracting.
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Rooms and Guests2 Guests, 1 Room